1 Percentage copay savings after switching from a Tier 3 drug to a Tier 2 drug. Savings may be greater if switching from a Tier 3 drug to a Tier 1 drug.
2 Savings apply until the total cost of your drugs (paid by UnitedHealthcare, you and others) reaches $2,700. However, for members in AARP MedicareRx Saver, savings apply when the total cost of your drugs is between $295 and $2,700.
Please do not reply directly to this automated e-mail, as this e-mail inbox is not being monitored. To contact UnitedHealthcare Customer Service, please call toll-free: 1-866-579-8772, 24 hours a day, 7 days a week. TTY users, call: 1-877-730-4192.
You are not required to use the plan's Preferred Mail Service Pharmacy, through Prescription Solutions, to obtain a supply of your maintenance medications. You have the option of using Prescription Solutions, a retail extended day supply pharmacy or non-preferred mail service pharmacy in the network to obtain a supply of maintenance medications.
If you choose a retail extended day supply pharmacy or non-preferred mail service pharmacy, you may see out-of-pocket payment differences when compared to using the Preferred Mail Service Pharmacy. You should experience no out-of-pocket payment differences if choosing between a retail extended day supply pharmacy and a non-preferred mail service pharmacy. Please call UnitedHealthcare Customer Service, 24 hours a day, 7 days a week, for up-to-date information on which pharmacies are in the network.
Your prescriptions should ship in about seven days from the date the completed order is received by Prescription Solutions. If Prescription Solutions needs to contact you or your prescribing physician to clarify information on your order or to request prescriptions from your physician, delivery may take longer. If you prefer rush delivery, medications can be shipped overnight for an additional charge.
Prescription Solutions will contact you if they anticipate there will be an extended delay in the delivery of your medications. If you need your medications immediately, Prescription Solutions can coordinate a refill with a local retail pharmacy. Standard delivery is no charge to U.S. addresses, including U.S. territories.
For copay amounts, drug coverage information or general plan questions, please
contact UnitedHealthcare Customer Service.
NOTE: If you are receiving extra help from Medicare, your copays may be lower or you may have no copays.
Prescription Solutions is an affiliate of UnitedHealthcare Insurance Company and UnitedHealthcare Insurance Company of New York.
These Medicare Prescription Drug Plans (PDPs) are insured by UnitedHealthcare Insurance Company or UnitedHealthcare Insurance Company of New York for New York residents (together called "UnitedHealthcare").
AARP MedicareRx Plans carry the AARP name, and UnitedHealthcare pays a fee to AARP and its affiliate for use of the AARP trademark and other services. Amounts paid are used for general purposes of AARP and its members. AARP is not the insurer. UnitedHealthcare contracts with the Federal government as a PDP sponsor.
AARP does not make prescription drug plan recommendations for individuals. You are strongly encouraged to evaluate your needs before choosing a prescription drug plan.