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Friday, February 6, 2009

How to Deal with Difficult People

Dealing with Difficult People

Never again fall victim to those who love to make life miserable for the rest of us ...

  • You'll learn why they act the way they do.
  • You'll find out exactly what to say and do in specific situations.
  • You'll become less of a target for their barbs and antics
  • You'll see how to bring out the best in even the worst offenders.

Attend this seminar and gain the communication skills you need to "de-stress" all of your difficult relationships, on the job and off.

This is a day of intensive training with immediate payback ...
Learn to take the offensive against know-it-alls, dictators, snipers, gripers, "yes" people, "no" people, and all of the other contrary characters you confront every day.

SAVE 20%
Special Offer Code #655480*
Hurry — offer expires March 6, 2009!
Enroll online today, or call us at 1-800-780-8469!

  Dealing with Difficult People $79.00; For groups of 5 or more, $74.00  
  FREDERICKSBURG , VA - 04/08/2009 RAMADA INN SOUTH  
     Event # 83000 5324 JEFFERSON DAVIS HWY.  
 
  FAIRFAX , VA - 04/09/2009 BEST WESTERN HOTEL  
     Event # 83001 3535 CHAIN BRIDGE RD.  
 
  WASHINGTON , DC - 04/10/2009 MARRIOTT AT METRO CENTER  
     Event # 83002 775 12TH STREET, N. W.  
 
  WALDORF , MD - 04/20/2009 DAMON'S  
     Event # 83003 45 ST. PATRICK'S DR.  
 
  ANNAPOLIS , MD - 04/21/2009 COUNTRY INN AND SUITES  
     Event # 83004 2600 HOUSLEY RD.  
 
  FREDERICK , MD - 04/22/2009 RESIDENCE INN  
     Event # 83005 5230 WESTVIEW DR.  
 
  TOWSON , MD - 04/24/2009 HOLIDAY INN  
     Event # 83007 1100 CROMWELL BRIDGE RD.  
 

Do you recognize these people?

The Know-It-All The Know-It-AllsThey're arrogant and usually have an opinion on every issue. When they're wrong, they get defensive.

The PassivesThese people never offer ideas or let you know where they stand.

The DictatorsThey bully and intimidate. They're constantly demanding and brutally critical.

The "Yes" PeopleThey agree to any commitment, yet rarely deliver. You can't trust them to follow through.

The "No" PeopleThey are quick to point out why something won't work. What's worse, they're inflexible.

The GripersIs anything ever right with them? They prefer complaining to finding solutions.

Of course you recognize them. They're the people you work with, sell to, depend on, live with. Learn to deal with them quickly and confidently at Dealing with Difficult People.

How this seminar will help you deal with problem people

    The 'Yes' Man
  1. You'll understand the difficult people in your life.
    Learn how they think, what they fear, why they do what they do. Understanding difficult people makes dealing with them less frustrating.
  2. You'll understand specifically what to do and say.
    At this seminar, you'll concentrate on here's-how-you-do-it techniques. You'll leave knowing how to use these techniques in specific situations, with all types of difficult people.
  3. You'll be less of a target for difficult people.
    Look at the difficult people in your life. Chances are, at least one person manages to get along with them. You can, too. Learn how to derail the problem people and teach them to treat you with respect.
  4. You'll bring out the best in people.
    Let's face it — nobody's difficult all of the time (and everybody's difficult some of the time). Your new skills will help you reinforce the most positive behavior in everyone — at work and at home.

SAVE 20%
Special Offer Code #655480*
Hurry — offer expires March 6, 2009!
Enroll online today, or call us at 1-800-780-8469!

  Dealing with Difficult People $79.00; For groups of 5 or more, $74.00  
  FREDERICKSBURG , VA - 04/08/2009 RAMADA INN SOUTH  
     Event # 83000 5324 JEFFERSON DAVIS HWY.  
 
  FAIRFAX , VA - 04/09/2009 BEST WESTERN HOTEL  
     Event # 83001 3535 CHAIN BRIDGE RD.  
 
  WASHINGTON , DC - 04/10/2009 MARRIOTT AT METRO CENTER  
     Event # 83002 775 12TH STREET, N. W.  
 
  WALDORF , MD - 04/20/2009 DAMON'S  
     Event # 83003 45 ST. PATRICK'S DR.  
 
  ANNAPOLIS , MD - 04/21/2009 COUNTRY INN AND SUITES  
     Event # 83004 2600 HOUSLEY RD.  
 
  FREDERICK , MD - 04/22/2009 RESIDENCE INN  
     ! Event # 83005 5230 WESTVIEW DR.  
 
  TOWSON , MD - 04/24/2009 HOLIDAY INN  
     Event # 83007 1100 CROMWELL BRIDGE RD.  
 

Enhance Your Training Experience
Attend this seminar with a friend or colleague! Forward this e-mail to your colleagues; together you can support one another and apply your new skills and techniques to meet your goals.

Don't Miss Out on Special Announcements and Discounts
Be sure to add customerservice@em.careertrack.com to your e-mail address book so you'll continue to receive your personalized seminar schedule, discounts, and special product announcements!

100% Satisfaction Guaranteed!
We're confident that this seminar — Dealing with Difficult People — will provide you with the tips and techniques you need to successfully deal with difficult people. If for any reason you are dissatisfied, send us a letter (Attn: Customer Relations) within 30 days of your seminar attendance stating the reason you were not satisfied, and we'll arrange for you to attend another one of our seminars or receive a full refund — hassle-free. All of our A/V products are also 100% Satisfaction Guaranteed.

View Brochure

Now Only $79
per person

(regularly $99 per person)

Register Today!

Save 20%


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For more information, call or e-mail us today!

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*To receive your special $79 ENROLLMENT FEE, you must provide your Special Offer Code #655480 when registering. This offer is available only for online registrations for the seminar, Dealing with Difficult People. This offer cannot be combined with any other offer and is valid only on new registrations for March-April 2009 seminars. Offer expires March 6, 2009. If you have questions, please contact our customer service team at 1-800-780-8469.
VIP#: 2288104084768
ID#: 655480
Copyright 2009
CareerTrack
5700 Broadmoor, Suite 300, Mission, KS 66202
1-800-780-8469
www.CareerTrack.com

 
 

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